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Booking a tour is easy! Simply browse our tour listings, select your preferred tour, choose your date and number of participants, and fill out the booking form. You'll receive a confirmation email with all the details.

We accept credit/debit cards (Visa, Mastercard, American Express), bank transfers, and cash payments. Online payments are processed securely through our payment gateway.

For most tours, we require a 30% deposit to secure your booking. The remaining balance can be paid up to 48 hours before the tour. Some tours may require full payment at booking.

Yes! You'll receive an instant confirmation email with your booking reference number, tour details, meeting point, and what to bring. Please keep this email for your records.

Each tour listing clearly shows what's included. Typically this covers hotel pickup/drop-off, professional guide, entrance fees, lunch (if specified), and equipment. Check the specific tour page for detailed inclusions.

Most of our tours include complimentary hotel pickup and drop-off from Alanya and surrounding areas. We'll contact you before the tour to confirm your exact pickup time and location.

Generally: comfortable clothing, sunscreen, hat, camera, and water. Specific tours may have additional requirements (swimwear, hiking shoes, etc.) which are listed in the tour details.

Many tours are family-friendly! Each tour page specifies age restrictions and whether it's suitable for children. We offer special rates for children aged 6-17, and infants under 6 are usually free.

Yes, you can cancel your booking. Our standard policy offers:

• Full refund: 7+ days before tour
• 50% refund: 3-6 days before tour
• No refund: Less than 48 hours before tour

Some tours may have different policies - please check the specific tour page.

If we cancel a tour due to weather or unforeseen circumstances, you'll receive a full refund or the option to reschedule to another date at no extra charge.

Yes! Changes to date or number of participants are usually free up to 7+ days before the tour, subject to availability. A small fee may apply for closer changes.

Absolutely! Safety is our top priority. All our guides are licensed, our equipment is regularly inspected, and we follow strict safety protocols. We also maintain full insurance coverage for all tours.

Please inform us of any health conditions when booking. Our guides will be notified and we'll make necessary arrangements to ensure your safety. Some tours may not be suitable for certain health conditions.

You can reach us by phone (+90 555 123 45 67), email (info@alanyatoursguide.com), WhatsApp, or through the contact form on our website. Our team typically responds within 24 hours.

Yes! We offer special rates for groups of 10 or more people. Please contact us for more information and custom group quotes.